This Privacy Policy explains how Smash, operated by Softon Ltd, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to all players residing in the United Kingdom. Please read this page carefully so you understand your rights and how we handle your information.

What We Collect and Why

When you create an account, we collect information such as your full name, date of birth, email address, and chosen payment details. This information is necessary to verify your identity, process deposits and withdrawals, and comply with our obligations under applicable gaming and financial regulations. During transaction processing, we may also collect billing details and transaction history in order to facilitate payments accurately and to detect any irregularities that could indicate fraud or unauthorised activity.

We also gather technical data as you browse our web platform. This includes your IP address, browser type, device type, and session activity logs. We use this information to maintain the security and stability of the platform, to diagnose technical issues, and to ensure that the service functions correctly for you. Cookies are used to manage your session and remember your preferences; you can adjust your cookie settings through your browser, though doing so may affect certain aspects of your experience.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption across all connections between your browser and our servers. Personal information is stored on secure servers with restricted internal access, meaning only authorised personnel with a legitimate operational need may view your records. We do not sell your data to third parties under any circumstances.

There are limited situations in which we share your information externally. We work with payment gateways and identity verification services to process transactions and confirm your identity; these providers receive only the data necessary to carry out their specific function. We may also be required to disclose information to regulatory authorities, including our licencing body, the Anjouan Gaming Authority, if requested as part of a lawful compliance or investigation process. All third parties we engage with are required to handle your data responsibly and in accordance with applicable data protection standards.

You have the right to access the personal data we hold about you, to request corrections if any information is inaccurate, and to ask us to delete your data where we are not legally required to retain it. To exercise any of these rights, please contact us through our customer support channel, and we will respond within a reasonable timeframe. Following account closure or a period of inactivity, we retain your data for as long as required by our regulatory and legal obligations, after which it is securely deleted or anonymised.

If we make material changes to this Privacy Policy, we will notify you through your registered email address or via a notice on the web platform before the changes take effect. We encourage you to review this page periodically so you remain informed about how your data is being handled. Continued use of the platform following any update constitutes your acknowledgement of the revised policy.