These Terms and Conditions govern your use of Smash, operated by Softon Ltd. By registering an account and using our services, you confirm that you have read, understood, and agreed to the rules set out below. Please review this page carefully before you begin playing.

Player Eligibility and Account Responsibilities

To register and play at Smash, you must be at least 18 years of age. We operate under a licence issued by the Anjouan Gaming Authority (licence number ALSI-202409012-FI1), and you are responsible for ensuring that online casino gaming is permitted under the laws of the jurisdiction in which you reside before creating an account.

Each player is permitted to hold one account only. Opening duplicate or additional accounts — whether under the same name, the same payment method, or the same device — is strictly prohibited. Where we identify multiple accounts linked to a single individual, we reserve the right to close the additional accounts, void any associated balances, and withhold pending withdrawals pending investigation.

When registering, you are required to provide accurate, complete, and up-to-date personal information. You are responsible for maintaining the confidentiality of your login credentials. We strongly advise against sharing your password with any third party. Any activity carried out under your account is your responsibility. If you suspect that your account has been accessed without your authorisation, you must notify our support team promptly.

Bonuses, Deposits, Withdrawals, and Prohibited Conduct

Our promotional offers, including welcome bonuses, are subject to specific conditions that are communicated at the point of opt-in. As a general principle, bonuses must be wagered before any associated winnings become eligible for withdrawal. A wagering requirement of 35 times the bonus amount applies to our standard casino welcome offer. The minimum deposit to qualify is £20, the maximum permitted bet while a bonus is active is £5, bonuses are valid for 7 days from the date of activation, and a 10x maximum win cap applies to bonus-derived winnings. Withdrawals are subject to a minimum threshold of £20, and we aim to process requests within 0 to 24 hours, subject to standard verification checks.

We take the integrity of our platform seriously. Prohibited activities include, but are not limited to: the use of automated software, bots, or scripts to interact with our games or systems; collusion between players; fraudulent chargebacks; and any attempt to exploit software errors or bonus structures in bad faith. Where we have reasonable grounds to suspect that any of these activities have occurred, we reserve the right to suspend or permanently close the account in question, forfeit any balances connected to the breach, and report the matter to the relevant authority where required.

We are not liable for losses arising from temporary service interruptions, scheduled maintenance, or technical faults beyond our reasonable control. Where such events occur, we will endeavour to restore normal service as promptly as possible and will communicate any significant disruption through available channels.

We may update these Terms and Conditions from time to time. Where changes are material, we will notify you prior to the amendments taking effect. Continued use of Smash following any update constitutes your acceptance of the revised terms. If you have a dispute regarding the application of these terms, please contact our support team in the first instance so that we may attempt to resolve the matter directly.